Privacy Policy

Introduction

This Privacy Policy explains how Zach Sean Web Design LLC (“Zach Sean Web Design,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website at https://zachsean.com or contact us about our services. We are a web design and digital marketing studio offering web design, SEO, Google Ads, and website maintenance. By using this site or submitting information through it, you agree to the practices described here.

Information we collect

We collect the information you provide directly through our website forms. Depending on the form, this may include your name, email address, phone number, company name, website address, and details about your project.

We also collect standard usage and log data automatically when you visit the site, such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. This data helps us operate, secure, and improve the site.

How we use your information

• To respond to your inquiries and communicate with you about your project or request.
• To provide, schedule, and manage our services.
• To send transactional or conversational text messages if you have opted in (see below).
• To send marketing or promotional messages if you have separately opted in (see below).
• To operate, maintain, secure, and improve our website.
• To comply with legal obligations and enforce our agreements.

SMS and text messaging

We collect phone numbers and SMS consent through the forms on our website. We use two types of text messages, and each requires its own separate opt-in:

• Transactional and conversational messages. These include appointment reminders, scheduling, and replies about an inquiry you have submitted to us.
• Marketing and promotional messages. These include offers, updates, and other promotional content about our services.

Providing your mobile phone number and opting in to text messages is optional. Consent to receive text messages is not a condition of any purchase or service.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can get help by replying HELP. Our SMS messages are sent from (615) 282-5378.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties, except the messaging provider used to deliver the messages on our behalf.

How we share your information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers. We use trusted vendors that help us operate our business and website, such as hosting, analytics, email delivery, and our SMS messaging provider. These providers may access information only to perform services for us and are expected to protect it.
• Legal and safety reasons. We may disclose information when required by law or to protect our rights, property, or the safety of others.

As stated above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties, except the messaging provider used to deliver the messages on our behalf.

Cookies and analytics

We may use cookies and similar technologies, along with analytics services such as Google Analytics, to understand how visitors use our site and to improve it. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site work.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to provide our services, and to meet our legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you. You can opt out of marketing emails by using the unsubscribe link in those emails, and you can opt out of text messages by replying STOP. To make a request, contact us using the details below.

Third-party links

Our site may contain links to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes are effective when posted. Your continued use of the site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or your information, you can reach us at:

Zach Sean Web Design LLC
2550 Meridian Blvd #200, Franklin, TN 37067, USA
Email: zach@zachsean.com
Phone: (615) 200-0179

You can also review our Terms of Service or get in touch through our contact page.